Privacy statement

Badhotel Renesse handles personal data with care. In this privacy statement, you will read which data we collect, why we do it, how long we keep data, and what rights you have.

We use personal data only for the purpose for which you share it with us. Think of processing a reservation, answering a question via the contact form, handling a request, or sending our newsletter if you have signed up for it.

Which personal data do we process?

Depending on your contact with Badhotel Renesse, we may process the following data:

  • name and contact details
  • address details
  • reservation details
  • payment details
  • data you fill in on a contact or request form
  • data about your stay, wishes, or preferences
  • email address for the newsletter, if you have subscribed
  • data about your website visit, for example through cookies

We only process data that is necessary for our services, communication, or legal obligations.

 

What do we use your data for?

We use personal data for, among other things:

  • processing and confirming reservations
  • answering questions or requests
  • performing our services
  • preparing and sending quotes
  • administrative and financial processing
  • sending our newsletter
  • improving our website and services
  • complying with legal obligations

 

Contact or request form

If you fill in a contact or request form, we use your data to handle your question or request. Think of your name, email address, phone number, company name, and the information you fill in the message field. We only use this data to contact you and properly respond to your request.

 

Reservations and stay

When you reserve a room, package, table, wellness moment, or business meeting, we process the data necessary to properly arrange the reservation. Think of your name, contact details, reservation date, number of people, any wishes, and payment details. We keep this data as long as necessary for the execution of the reservation, our administration, and legal retention obligations.

 

Newsletter

For our newsletter, we only use email addresses of people who have given permission for it or have a clear relationship with Badhotel Renesse. For example, because they have recently stayed with us or because they have signed up via this website.

If you sign up via the website, we store your email address in our email marketing system. We do not share your data with others and do not use it for other purposes. Each digital newsletter from Badhotel Renesse contains an unsubscribe link. You can unsubscribe at any time.

 

Cookies

Badhotel Renesse uses cookies and similar techniques on this website. Cookies are small files placed on your computer, tablet, or phone when you visit our website. We use cookies, for example, to make the website work properly, analyze the use of the website, and improve the website. For cookies that are not necessary, we ask for your permission in advance via the cookie banner. You can change your cookie preferences or delete cookies at any time via your browser settings.

 

Sharing data with others

We do not just share personal data with others. Sometimes we use external parties that help us with our services, administration, website, reservations, payments, or email marketing. With parties that process personal data on our behalf, we make agreements about security and confidentiality. We do not sell your data to third parties.

 

How long do we keep data?

We do not keep personal data longer than necessary for the purpose for which we received it. Sometimes we have to keep data longer due to legal obligations, for example for our administration. We keep data for the newsletter until you unsubscribe or request to have your data deleted.

 

Security

We take appropriate measures to protect personal data against loss, misuse, unauthorized access, and unwanted disclosure. Only employees or parties who need the data for their work have access to this data.

 

Your rights

You have the right to view, modify, or delete your personal data. You can also object to the use of your data or request to limit the processing. Do you want to exercise these rights? Then send an email to info@badhotelrenesse.nl. We will handle your request as soon as possible.

 

Contact

Do you have questions about this privacy statement or how we handle your personal data? Please contact us.

Badhotel Renesse
Laone 2-6
4325 EK Renesse
Netherlands
Phone: +31 (0)111 462 500
Email: info@badhotelrenesse.nl

Also view our terms and conditions and disclaimer.